this post was submitted on 12 Aug 2026
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privacy
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Pretty much par for the course. In the retirement community where i live amazon delivery trucks keep smashing gates and driving up on lawns. Amazon won’t even respond to local government messages and definitely isn’t paying for the damage without a court battle.
Wild that it happened once, let alone multiple times, especially with all the cameras in those things.
Next time they do damage less than $5000 (this threshold varies by location, so whatever it is), take them to small claims. It costs almost nothing to file and attorneys generally aren't allowed. If it's a bunch of retired folks someone will have the time to go down there. Even if you lose it will cost them a lot more than the damage.
You'll have to prove you tried contacting them normally and they ghosted you, so have a few emails or certified mail receipts.
You can't sue Amazon. Those employees don't work for Amazon. They're contractors.
This is exactly why Amazon doesn't hire delivery drivers. They're not liable.
Some cities want to make this illegal, including NYC.
Amazon's drivers are mostly all 3rd party these days to prevent this exact reason. Legally speaking, they're contracted companies that function within the stations to employ and train drivers for Amazon. For that reason, if the company is sued, they make it as easy as possible for lawyers to go after the drivers and their companies rather than Amazon itself.
That being said, you do this and, especially if you win, the company is going to get demoted or blacklisted from Amazon. Plus any restitution allowed by the judge.
Source: I manage logistics and have dealt with this type of thing.
It’s not my home they are damaging. It is community property and being handled by local government.