this post was submitted on 08 Jan 2026
1072 points (99.2% liked)
Technology
78543 readers
3156 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Stolen from BSKY
Weirdly dell always seems to understand what normal users want.
The problem is normal users have beyond low expectations, no standards and are ignorant of most everything tech related.
They want cheap and easy to use computers that require no service and if there is a problem a simple phone number to call for help.
Dell has optimized for that. So hate em or not, while their goods have gone to shit quality wise. They understand their market and have done extremely well in servicing it.
Thus I am not surprised at all dell understood this. If anything I would have been more surprised if they didn't.
What companies actually make decent mid-range laptops these days?
Framework makes some very high quality laptops. Have one myself.
I've got a framework 13 but I wouldn't suggest them for casual users. They're very expensive for the specs.
How is their site (and product) as an option for your non-techy mum? Also does shipping end up being exorbitant if you're not in the same country they're based in?
They have a fully prebuilt option for every computer. Which works well for non-techy people.
No clue what shipping is like in your country. Was fine for me in the US.
Seconded on Framework. I've got the more performant (but more heavy, large, and expensive) 16, but for most people the 13 will be perfectly usable. The newer 12 model also seems pretty decent and is a bit cheaper.
They've kept their RAM prices relatively stable too, but if you already have other RAM lying around you can just bring your own and save yourself the money. Same for the SSD.
The main downside is they're gonna be quite expensive upfront compared to alternatives, so I wouldn't recommend them to someone price-sensitive, especially in the current economy.
The main benefit is that since they're so modular and upgradable, you'll save money down the line on repair services, replacement parts, or just the cost of buying a whole new device because one component broke that they don't sell replacements for.