Privacy

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A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

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Posting a link to a website containing tracking isn't great, if contents of the website are behind a paywall maybe copy them into the post
Don't promote proprietary software
Try to keep things on topic
If you have a question, please try searching for previous discussions, maybe it has already been answered
Reposts are fine, but should have at least a couple of weeks in between so that the post can reach a new audience
Be nice :)

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Proton removed post on UserVoice calling for Andy Yen to step down (sh.itjust.works)

submitted 4 days ago* (last edited 4 days ago) by akilou@sh.itjust.works to c/privacy@lemmy.ml

89 comments fedilink hide all child comments

Protonmail.uservoice.com is supposedly "The Voice of the Proton Community". Well last week I was tracking a post that was rising rapidly to the top-most voted in the "general ideas" category. And this morning when I went to check if it was at the top yet, it's just gone without a trace. No sign that it was ever there.

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[–] FineCoatMummy@sh.itjust.works 40 points 3 days ago (2 children)

That's about the worst way for them to respond.

I'm paid up for like 10 mo. But I disabled my renewals. And have started the move to Mailbox.

I believe in giving ppl and co's a chance to learn from mistakes. But you pile more mistakes on those mistakes? And censor customer feedback about them? Well ... you have competitors.

[–] wewbull@feddit.uk 14 points 3 days ago (2 children)

If you cancel they give pro-rata refunds I believe.

[–] FineCoatMummy@sh.itjust.works 7 points 3 days ago

Oh good to know, thx! I will try that as soon as I'm totally switched over.

[–] cheesemoo@lemmy.world 1 points 2 days ago (1 children)

Do you have to request it or something? I canceled with most of a year left and it was just like "OK it won't renew, but your service will remain active until then".

[–] wewbull@feddit.uk 1 points 2 days ago

I don't know. I just know I've messed with my plan in the past, including cancelling it and the separately taking a promotional deal. At that time I got refunds.

[–] ennof@feddit.org 5 points 3 days ago (1 children)

I have also started migrating to Mailbox.

[–] FineCoatMummy@sh.itjust.works 2 points 3 days ago

Nice 👍 So far the onboarding process has been smooth. Haven't tried to set up PGP keys yet, but doesn't look hard to do.