this post was submitted on 09 Nov 2026
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Privacy

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Protonmail.uservoice.com is supposedly "The Voice of the Proton Community". Well last week I was tracking a post that was rising rapidly to the top-most voted in the "general ideas" category. And this morning when I went to check if it was at the top yet, it's just gone without a trace. No sign that it was ever there.

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[–] wewbull@feddit.uk 14 points 3 days ago (2 children)

If you cancel they give pro-rata refunds I believe.

[–] FineCoatMummy@sh.itjust.works 7 points 3 days ago

Oh good to know, thx! I will try that as soon as I'm totally switched over.

[–] cheesemoo@lemmy.world 1 points 2 days ago (1 children)

Do you have to request it or something? I canceled with most of a year left and it was just like "OK it won't renew, but your service will remain active until then".

[–] wewbull@feddit.uk 1 points 2 days ago

I don't know. I just know I've messed with my plan in the past, including cancelling it and the separately taking a promotional deal. At that time I got refunds.