I don't understand how taco bell survives in my city when I'm surrounded by dozens of real mexican restaurants and food trucks.
this post was submitted on 29 Aug 2025
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Taco Bell doesn't compete with mexican food, it competes with Jack in the Box and Taco Johns, perhaps anywhere that has a salad bar.
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Order kiosks = good Voice to text ordering system = obviously not ready for prime time
In a fair world, we would be celebrating our machine labor achievement and enjoy our free time. Instead we have capitalism and virtual luddites shouting to protect menial labor.
Humanity.. sigh
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The fucking taco bell AI likes to ask if I would like anything else, then ask if I want nacho fries. Then, hearing "No", go ahead and add them anyway.
Then it likes watching me drive away, giving the store the finger.
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Is it safe to assume the people that made this AI thing for TB got fired and hence AI kind of did make somebody lose their job?
Can someone who understands this better explain to me how this thing actually places the order into whatever POS they use? Like if LLMs are just advanced auto-complete, I get how they can do "fuzzy" tasks like answering questions or carrying on a conversation, but how do they do rigid tasks like entering the tacos into whatever system the cash register and kitchen use?
Its just an API.
There's a few ways they could go about it. They could have part of the prompt be something like "when the customer is done taking their order, create a JSON file with the order contents" and set up a dumb register essentially that looks for those files and adds that order like a standard POS would.
They could spell out a tutorial in the prompt, "to order a number 6 meal, type "system.order.meal(6)" calling the same functions that a POS system would, and have that output right to a terminal.
They could have their POS system be open on an internal screen, and have a model that can process images, and have it specify a coordinate pair, to simulate a touch screen, and make it manually enter an order that way as an employee would.
There's lots of ways to hook up the AI, and it's not actually that different from hooking up a normal POS system in the first place, although just because one method does allow an AI to interact doesn't mean it'll go about it correctly.
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