Good
Make space for competition instead of having one company take all government money and use it for shareholders instead of improving service
this post was submitted on 30 Jan 2026
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We switched to symmetrical gigabit the moment it was available, in fact we were one of the first in the state. I’m never going back. In 5 years we’ve only had to call for help once and they didn’t need to come out to do anything. They were able to fix the issue over the phone in about 5-10 minutes. The rest of the time the internet just fucking works.
Amazing how offering a working product gets you customers.
Yep, same except being one of the first ones in the state.
The best part is it works when the power is out and doesn't flap constantly if the electricity blips. Every cable provider I've ever had has failed spectacularly at maintaining the UPSs in the neighborhood nodes.
I had Comcast when they were the ONLY provider in my neighborhood. I was consistently charged overages if I went over the data cap, which wasn’t really that high in the age of streaming. They did not offer an unlimited data package at that time either. (4-5 years ago)
I had to deal with Comcast customer service a lot for various reasons in the last few decades and I always dreaded it. I'm happy to not be on their service anymore. Fuck Comcast. I still have a contact in my phone for them and this is the profile pic I chose for it
ATT cut my cable feed for 4 days while installing their new fiber lines and I still plan to drop Comcast as soon as the fiber is live
We switched to fiber as soon as it was available in our neighborhood. The price combined with Xfinity service having a habit of going down multiple hours every couple of weeks were both major factors.
I politely tell the service reps when they try to upsell me that I only give Comcast money because I have no other choice and I would rather tear off my fingernails than give them more money. Seems to get them to quit their pitch for cell service or whatever bullshit of the day they’re hawking.
my biggest gripe is that I'm technically violating my agreement with Comcast by pointing a tld at my IP address and hosting nextcloud and ssh. my second biggest gripe is that they block mail ports so I can't even self host my mail
Every decent residential ISP blocks mail servers because otherwise they become spam hosts and legit customers can’t email.
They only want it on business accounts where customers can be assumed to have a clue.
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I wish I could ditch them but they're the best option for now 😞
They talk about how many they lost but not how many they gained.
ISPs often encourage customers to shop around and change providers, as they're all offering different rates for "new" customers.