this post was submitted on 07 Jan 2026
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My parents recently moved back into their house after moving back to Australia for the first time since before NBN existed. The place was rented out and at some point got NBN (HFC) installed.

There was no NTD (the black NBN connection box) inside the house, so we assumed the previous tenants had taken it even though they're not supposed to. Easy mistake to make. After ordering a new NTD and it not working, they had to go through the whole Christmas period without Internet waiting for an NBN officer to come out and fix it up. It was only yesterday when he finally came that they discovered...there is no cable from the kerbside pit to the NBN utility box on the side of the house.

Screenshot of "A standard installation of nbn™ HFC setup"

A utility box with NBN branding exists, and a cable is run from it to a coaxial port inside the house, but apparently there's no cable from the utility box to the kerbside pit.

So presumably NBN was installed at some point, but somebody has ripped out the cable‽ Could anyone speculate as to what happened here?

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[–] hitmyspot@aussie.zone 3 points 3 days ago (1 children)

That’s odd, same happened to me. Frustrating, but not much you can do. I thought we were past the days of waiting multiple weeks for internet after moving in. WFH was almost impossible and no meetings were possible.

[–] Zagorath@quokk.au 3 points 3 days ago

I thought we were past the days of waiting multiple weeks for internet after moving in.

In still remember in November 2019 when my apartment finally got NBN installed, and I had to wait until late January 2020 to actually get it all connected.

That was very convenient timing.

I also bought a new bike as a Christmas present to myself in December 2019. COVID couldn't have happened at a more perfect time for me.