this post was submitted on 08 Jan 2026
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The 'quiet part out loud' isn't being used how it should be
Microsoft appears to genuinely believe that AI features are what customers want even if they don't directly ask for it, nobody asked for Google's AI feature but it's hugely popular, people freakin love it (except here on Lemmy of course where it's the devil), Google see that users are staying on their site longer and not clicking through to sites as much which is a win for them and a win for users
A real quiet part out loud would be 'Microsoft knows its users don't like its AI features but don't care because Windows isn't a money maker for them compared to Microsoft Copilot 365'
The real 'quiet part' would be that they are avoiding it because a large number of people hate 'AI'. To say they are 'confused' is still keeping the quiet part quiet...