The robo-bullshit is great, if the thing has no nuance. Self checkout, paying bills, buying stuff online.
The things is those things are great because they are so predictable. LLM takes the predictability out. It's also generally not allowed to do anything that the self service portal was not allowed to do, so you get stuck with a more imprecise interface instead of the nice, precise interface of a traditional portal, and no access to more nuanced help. It's the worst of both worlds.
Yeah, have a new executive who managed a vaguely segment appropriate "hello world" with code gen and so regularly rants about why we should be paying human developers.
The biggest improvement on the user side was to stop trying to weigh the bagging area to prevent loss.
The newer machine vision based systems are less likely to screw up. "Unexpected item in bagging area" was an almost universal experience, nowadays I have only been flagged for human review once.
Also, one store I was at just lets you put your items under a camera without finding barcodes, and you just confirm the identified products.
Think the issue is either a self service portal that works in very predictable way (like the self checkout) or a human to deal with nuance.
To the extent an LLM might be useful, it's likely blocked from doing so because the operator doesn't trust it either.
The biggest annoyance is that the LLM support tends to more aggressively refuse to bring a human in.
Considering a lot of the full YouTube videos are full of padding, taking over ten minutes to get to the point, I can understand why the shorts would have appeal.
Problem is one way or another people are being incentivized to target a specific runtime regardless of whether they have the material to fit.
Well yeah, I would assume Steam would be a big priority for this scenario...
There was also the prolific serial to USB components. The market was flooded with perfectly functional clones. Prolific deliberately broke support for clones, penalizing a ton of people who had no idea.
When people did too good a job cloning some of their chips, they made the driver break even their own chips.
Of course, in this case the vendor got their stuff into the standard Windows driver without even needing users to download anything....
The ultimate effect is that our datacenter just uses Linux laptops because in practice serial adapters for Windows are just too unreliable unless we try to be supply chain detectives for the cheap little serial adapters we buy.
Had a relative with a toddler that almost died due to his GCM overreporting his levels.
My mom had one and learned immediately not to trust it.
I'm shocked that both people I know personally had those devices turn out to be uselessly inaccurate....
Nah, AI code gen bugs are weird. As a person used to doing human review even from wildly incompetent people, AI messes up things that my mind never even thought needed to be double checked.
Not only didn't need them. They are considered a tactical liability.
For the resources to build a battleship, they o could build a couple of cruisers. In aggregate those would be more flexible, have better survivability, and have more offensive capability
It is a stupid bloated vessel for the sake of some twisted sense of superficial extravagant while in truth being a subpar waste of a bunch of people's money. So I guess maybe it is worthy of being named Trump class.
Oh man, I remember marveling at BeOS in the day and for a brief moment in time when SSDs first hit the scene you could have a credibly fast Windows boot.... Nowadays it's worse than ever despite super fast storage, fastest CPUs, and gobs of RAM...
Oh phone trees are terrible, I refer exclusively to online self service. I suppose an LLM might be able to help a caller connect to the correct set of humans better than phone trees...
If I'm resorting to phone, it's because I really really need a human. I know there still exist some very old people stuck calling... But if they can't work your online portal, they won't be able to work a phone tree either..