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Just the Browser: tools to remove AI and other bloatware from Chrome, Edge and Firefox
(justthebrowser.com)
This is a most excellent place for technology news and articles.
Sounds like a cookie isn't being saved, so they have to enter their 2fa every time instead of having the site trust the browser
Librewolf by default clears cookies on close, which is kind of annoying for anything with a 2fa login. It can be changed on the settings, but you have to know that's an option and the root of the behavior, which most regular people won't.