this post was submitted on 09 Feb 2026
530 points (99.4% liked)
Technology
80916 readers
4518 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Yeah, I have to back you up here. This person's alleged experience is completely divorced from my experience working on PCSX2 and tells me they have no idea what they're talking about. We have to answer questions over and over and over again, but usually there's a command to quickly give a canned answer.
And the questions aren't repeated because there's no way for users to search (there is); it's because it's usually lightning-fast in that kind of environment to just ask and because dedicated help forums are a form of selection bias. You're generally going to get more thought-out questions from users who use dedicated, thread-based support forums because either a) they needed to make an account just to ask that question, b) they already have an account and so are more dedicated than the average user, or c) all the others who didn't want to make that investment either just gave up or found the answer some other way.