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Fuck DD as a company, but...
Usually if I use DD it's via company benefits so I don't even have to pay for it - that's one reason.
Some places near me only let you order delivery by phone and I have to call like 10 times to get through because it's busy.
Some places near me just schluff delivery off to DD anyway, so I might as well use DD to begin with.
As others have said, some places also won't deliver to me. I'm about 5 minutes outside of city limits so a lot of in-house delivery places refuse to deliver to me even if I offer extra money (I've tried). DD doesn't seem to care about that extra distance.
Related, Dominoes won't deliver to me, but they will deliver across the street from me to a parking lot if I place a pin. It is more dangerous for their driver to go there and have to take an unprotected left back to the store versus a right from where I live, but 🤷♂️