this post was submitted on 10 Jun 2026
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I've tried to use a Reolink POE doorbell for a while, and while the camera itself and chimes are just fine (and I have it recording to my Unifi UDM-PRO) the actual doorbell call and chat functionality is pretty awful, high delay, poor audio, buggy.
I know there are ways to DIY the call and chat function through HA and Frigate, but I need an app that works reliably whether my HA server is running or not so that non-technical users can figure it out and the doorbell doesnt go dead when i'm working on my servers.
So i'm moving to one of the new unifi doorbell lites until I find a better solution, or bite the bullet and buy a higher end one.
Perhaps I just go back to a basic doorbell, plus a separate camera and intercom system but orchestrate it with HA manually, but again, I want this to be separate from HA so it can work at any time, so it's unifi for now.
Have you thought about moving your HA off your server and onto a miniPC? I know you weren’t really looking for advice but that seems like the move to me tbh, doesn’t take long to migrate and it might clear up a lot of headaches.
it is on a separate miniPC, but that is also a proxmox box that does a couple of of other things. I did have it on a Pi4 previously but I outgrew that. might need to go back to having HA as a dedicated appliance, not running Nodered and other things on it, keep all of that on the other servers.
my whole setup needs a rebuild soon anyway.
I guess I should’ve said “on its own dedicated hardware” too but, still.
I think I remember reading somewhere about a firmware update that was pretty recent (8/2025) specifically for latency issues, you might want to check that out if you’ve had it awhile.
yes I was on the latest firmware that only came out in the last month and even when on the same subnet it was 1-2 seconds of delay, dropouts, mic issues. I had to have the thing replaced (under warranty) at one point because the two way audio just refused to work at all.
swapping it for the Unifi doorbell lite as soon as I get a 45 degree mount for it.
I've tested it and it's miles better, the video quality is fine too, I though it would be noticeably worse but it's perfectly decent for a doorbell, I've got other cameras on the front of the house anyway.
Sounds like you’ve gone down all the paths I can help with lol. Mine streams just fine using Frigate in HAOS and using RTSP. The two way audio doesn’t work quite yet but I also haven’t tried too hard to diagnose since the audio otherwise functions, so I’m assuming it’s just a configuration issue.
I also 3D printed a mount I found on Thingiverse since the ones it came with didn’t angle it far enough for my needs.
I really wish they made the Lite with wifi capabilities. I would love to run a POE doorbell, but renting makes that very difficult, and the regular doorbell price is comically obscene.