this post was submitted on 06 Jul 2026
98 points (74.0% liked)

Technology

86110 readers
3704 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 3 years ago
MODERATORS
 

cross-posted from: https://lemmy.bestiver.se/post/1210182

Building relationships with customers through support didn't turn out as hoped

Comments

you are viewing a single comment's thread
view the rest of the comments
[–] artyom@piefed.social 82 points 1 day ago* (last edited 1 day ago) (1 children)

I get why they want telemetry a lot of the time. Of course it's helpful. But often times you can't trust them with that sort of information. I don't have any problem sending a 1-time log to a trustworthy organization but how many of those are there? And that's a big ask for a normie.

Also Windows sends a ton of telemetry and its still shit.

[–] Evotech@lemmy.world 25 points 1 day ago (1 children)

Yeah. Ever tried to search a windows problem code. Best case its a red herring.

[–] cenzorrll@piefed.ca 13 points 19 hours ago

"Could be a hardware or software issue. It may go away after a restart"

Lot of fucking help there. Thanks.