this post was submitted on 16 Jul 2026
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[–] XLE@piefed.social 8 points 20 hours ago (2 children)

Thinking about AI being used in conjunction with insurance at all makes me physically cringe. If somebody was looking for a tool to remove responsibility for denying claims or applying bias, it's the tool for the job.

I know that's not the side that you're talking about here, but still, I don't think I trust a system that's basically Giant Autocomplete to handle this

[–] CultLeader4Hire@lemmy.world 2 points 6 hours ago

Algorithms have been doing this for years now

[–] FiniteBanjo@feddit.online 2 points 8 hours ago

Not basically, that's exactly what it is.

Fun Fact, United Healthcare has been rolling out automated claim handleing and denial for a couple of years now, leading to increased denial rates, even after their CEO was murdered.