this post was submitted on 22 Jul 2026
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Technology

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[–] ragebutt@lemmy.dbzer0.com 8 points 6 days ago

I had one all clad pan. I usually just use cheap shitty steel pans from restaurant supply stores and ikea because fancy expensive pans are a bullshit consumerist concept that have no real life utility, just minor “performance gains” that are largely theoretical marketed to skill issue people

I got the one all clad pan as a gift. It was nice and I appreciated it. While I would never buy such a thing it was well made. Or so I thought! Because it had the issue described in this article. Shit is razor sharp (still have it)

I applied for the class action and it was the most ridiculous process I’ve ever seen. First I applied and I waited forever, like over a year. Then I had to supply more info like 3 times including multiple images and proof of purchase. Then I had to wait like another 4-6 months. Then they finally told me they may replace them, but I had to ship them where they would evaluate them and either replace them or if their “metal workers” decided it wasn’t bad enough I would have to pay the shipping to get it returned as well as reimburse the shipping cost to them, which was basically more than the pan cost. All for either a replacement which still had the flaw and some cash or some shitty nonstick pans.

I have no clue why people buy expensive pans now. They can look nice and be built well but I would think part of the premium is paying for support and service, but that’s apparently not the case