this post was submitted on 03 Oct 2026
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yup if something went wrong with Windows you might as well just try to fix it based purely on hopes and dreams or pray to whatever god you believed in that there was someone who knew the answer in some random IRC room. the "troubleshooting" crap on the MS website was absolutely worthless. and chances are the site would just timeout on you before you could actually find anything.
My mom basically found herself as the person who fixed printers at the school at which she worked, and this was before anybody had much of a clue about computers (our family was kind of ahead in tech).
She ended up getting some free "MS tech net" subscription which I used, it was just as worthless as the public facing stuff. I will say though, back when having real ms software actually meant something, having access to infinite license versions of most of their stuff was pretty cool.