this post was submitted on 06 Oct 2026
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Conversely, my local Sam's club is doubling down, but...weirdly. They changed the layout of the self checkouts, and then removed several normal lanes so there's only 2 normal lanes at all. Here, Sam's is frequented most by older folks who hate self checkout. It was an incredibly stupid move.
Sam's in many locations has the thing where you scan items (by phone camera) in real time in the app as you place them in your cart. This is a way better experience because you pay by credit card in the app, then walk straight out of the store.
There's literally no point to going through a normal lane at Sams, unless you're buying a gift card that can't be activated in the app purchase.