this post was submitted on 06 Oct 2026
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Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings (www.techspot.com)
submitted 5 hours ago by BillionaireStew@lemmy.world to c/technology@lemmy.world
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[โ€“] raspirate@lemmy.world 3 points 32 minutes ago (1 children)

There's a Walmart near me that I just never bother going to because like 80% of the non-grocery items are locked behind plexiglass. There are 4 self-checkouts and 2 employees assigned to just stand there watching people to make sure they don't shoplift. They've made shopping so hostile that it barely makes sense for it to be a department store at all. Might as well just go back to the old model of telling the employee what you want and then they go get it for you.

[โ€“] schmalls@lemmy.world 1 points 22 minutes ago

Which is basically what they are doing with grocery pickup.