878
Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
this post was submitted on 13 Jun 2025
878 points (99.2% liked)
Technology
71396 readers
3004 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Absolutely. Wealth isn't competence, and too much of it fundamentally leads to a physical and psychological disconnect with other humans. Generational wealth creates sheltered, twisted perspectives in youth who have enough money and influence to just fail upward their entire lives.
"New" wealth creates egocentric narcissists who believe they "earned" their position. "If everyone else just does what I did, they'd be wealthy like me. If they don't do what I did, they must not be as smart or hard-working as me."
Really all of meritocracy is just survivorship bias, and countless people are smarter and more hard-working, just significantly less lucky. Once someone has enough capital that it starts generating more wealth on its own - in excess of their living expenses even without a salary - life just becomes a game to them, and they start trying to figure out how to "earn" more points.