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Poland:
If I'm sick or it's the 1st step in getting something diagnosed: I call the (public) clinic to book an appointment, get a date within like 3 days max. I usually leave with a prescription and paid doctor's leave for work. The visit costs nothing. If it's urgent you can walk in without an appointment or call the ambulance/go to the ER in your local hospital. This is free.
Sometimes the doctor gives you a medical referral to a specialist or for a certain test. This can be realized in the public health system, or at a private clinic.
Wait times vary a lot - some things like a blood test are very quick, but some specialists in the public system have very long wait times. Like, 6 months to a year. Some surgeries in the public system can take even longer. The public system is free, or has a small symbolic fee.
The private system is much faster for certain specialists - dentists, psychologists, dermatologists, injury rehabilitation, ect. but it also can't do everything. In my experience, almost all serious and niche surgeries are done in the public system for example.
Overall it's a decent experience, but the system is severely underfunded. This isn't really a case of mismanagement imo, it's genuinely just a lack of money in the system. Some surgeries can get delayed because money allocated for them ran out for the year.