this post was submitted on 18 Sep 2025
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I argue it IS customer's fault. To let Samsung be able to enshittify this much and still stand on the market.
In my opinion, we can't blame the customer because they don't actually sign up for this treatment. Samsung (in this case) didnt tell these people "yeah, there will be ads soon", no, they bought this product and THEN the ads came.
This happens with a lot of things, they get you in then close the doors and trap you in.
Not everyone knows this happens, so I think we that do should be doing everything we can to stop it, otherwise we will end up with every fridge being a "smart fridge" and we in the know won't have a choice but to buy one.
Edit: i agree with you to a certain extent and I wish people would think before buying and research brands, etc.