this post was submitted on 20 Oct 2025
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I had surgery today and couldn't pick up my meds at the pharmacy because my insurance uses AWS somewhere in the billing process. We had to pay out of pocket and pray we get reimbursed because they're expensive. This took 6 phone calls to find out and overall, sucked. I didn't think AWS going down could affect my damn insurance.
In any sane place, with sane laws, they would just have to approve everything until they fix their own shit.
Jeez, that's messed up. I'm so sorry! I hope you're able to get reimbursed without much more trouble, and I hope your recovery goes well!