this post was submitted on 11 Nov 2025
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Nextcloud Help: Unable to access from phone (lemmy.zip)
submitted 1 week ago* (last edited 1 week ago) by BlackSnack@lemmy.zip to c/technology@lemmy.world
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UPDATE -I found out I need to enter in the website as https:// ##.##.##:### instead of https:/:hostname:###. This result times me the spinning loading sign on iPhone before a timeout. No change on Android.

Tl-dr -I have nextcloud in a portainer on a pi4. -I can access nextcloud from my rig and laptop on local network. -cannot access nextcloud from iPhone or pixel phone on same local network.

If need be I can post pictures of where I’m stuck. I also tried the QR code of logging in on the phone but to no avail.

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[–] InEnduringGrowStrong@sh.itjust.works 2 points 1 week ago (2 children)

Phones sometimes will ignore your local DNS (if any) and still use whatever the vendor hardcoded.

Try to reach the website from the phones, both with its FQDN and its IP.

[–] dan@upvote.au 2 points 1 week ago

Phones sometimes will ignore your local DNS (if any) and still use whatever the vendor hardcoded.

For what it's worth, this is mostly for security reasons - they're using DNS-over-HTTPS so that the DNS requests are encrypted.

[–] BlackSnack@lemmy.zip 1 points 1 week ago

I’m guessing the fqdn is the name I gave it? I tried with both the IP and regular name and no luck. Would the “site connection not verified” be an issue with this ?