this post was submitted on 21 Nov 2025
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[–] GenosseFlosse@feddit.org 85 points 1 day ago* (last edited 1 day ago) (3 children)

The problem is that someone decided to dumb down the error message to not scare users, instead of passing on the real error code from the application that people could Google and fix in 5 mins themselves.

[–] Appoxo@lemmy.dbzer0.com 13 points 15 hours ago (1 children)

On top of that, the logs for the actual support technicians are scattered all across the filesystem.
C:\ProgramData\
C:\Users\AppData\Roaming or Local or maybe LocalLow
C:\Windows\Temp
It's own install folder
C:\Programs
C:\Programs (x86)

Like...why (╯°□°)╯︵ ┻━┻)

[–] GenosseFlosse@feddit.org 2 points 13 hours ago

Maybe one folder was so full, they had to open up a new, bigger folder...?

[–] echodot@feddit.uk 15 points 18 hours ago (1 children)

It's like this with a blue screen. You used to tell you what went wrong but now it just shows a :-( Which is pathetic.

[–] ayyy@sh.itjust.works 5 points 16 hours ago (1 children)

The tiny text and QR code actually have the error still. It’s just the frowny face is 10x the font size.

[–] echodot@feddit.uk 4 points 14 hours ago

They're just generic error messages though. If you actually want to know what went wrong you have to go into the error log, which hopefully you actually have access to. If it just blue screens on boot your SOL unless you're in a corporate environment with external logs.

[–] spaghettiwestern@sh.itjust.works 81 points 1 day ago* (last edited 1 day ago) (1 children)

Dumb downed? They've taken a simple error and made it into something that does scare users. The "Repair application?" was far more alarming to my visiting friend than an "No Internet connection" would have been. It is astounding that any company would put out such complete shit.

[–] mirshafie@europe.pub 44 points 1 day ago* (last edited 1 day ago) (1 children)

Imagine they removed the oil, engine and fuel lamps, and then while driving:

Car Malfunctioning. Attempt Repair?

[–] FordBeeblebrox@lemmy.world 17 points 23 hours ago (1 children)

Sorry, your subscription to CarRepair has expired. Would you like to renew for $29.99 recurring monthly and allow your car to start again? Clippy can wait forever and even has tips about roadside engine repair!*

*tips included with paid subscription

[–] GenosseFlosse@feddit.org 13 points 20 hours ago (1 children)

Your HP car is out of driving fluid! Would you like to order a 50l of original quality driving fluid cartridge for only 4999.95 ? Using illegal aftermarket driving fluid voids warranty!

Don't give them more ideas