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752

Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)

submitted 4 days ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world

227 comments fedilink hide all child comments

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

(page 2) 50 comments

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[–] LazyOldPervert@lemmus.org 15 points 4 days ago

Fuck Sony and their anti-consumer bullshit

[–] Jaysyn@lemmy.world 10 points 4 days ago (1 children)

My decade+ long boycott of Sony's garbage is looking more and more prescient every day.

[–] anarchy79@lemmy.world 11 points 4 days ago (3 children)

I am on a boycott since the Sony Rootkit Scandal.

[–] rumba@lemmy.zip 8 points 4 days ago

I've been out since they forced me to either remove dual boot from my p3 or stop playing games on it.

I had TV's Receivers, Speakers, cameras. They can go F themselves.

[–] Jaysyn@lemmy.world 7 points 4 days ago

Same. I had an early, expensive CD-RW back in the day that Sony's DRM ruined.

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[–] AbsolutelyNotAVelociraptor@piefed.social 14 points 4 days ago (18 children)

Poor sony is fucking over its customers and now can't stand when they push back? I'm sure it will go fine for them. After all, Nintendo's been doing the same for years and look where they are.

Gamers* are crybabies who will never seriously boycott a company because god forbid they skip the latest release of the game they follow. The gaming hellscape we have right now is 100% on the gamers because if they started boycotting when shit started to happen, we wouldn't be here now. But alas, I suppose it's just too complicated to ask these people to vote with their wallet for once.

Oh well, enjoy the future you are creating.

*Disclaimer: I understand that not all the people who play are like this, but I also understand that critical-thinking gamers are a small minority with barely any power even if they boycott. Sony knows this, and that's the reason why it's doing this; the userbase loss won't be that big.

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[–] FireWire400@lemmy.world 4 points 3 days ago

I hope Asha Sharma walks back the plans for Project Helix being digital only, because that would be their #1 advantage next gen IMO

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