Best part:
The unauthorized party gained access to “information from a limited number of users who had contacted Discord through our Customer Support and/or Trust & Safety teams”
this post was submitted on 04 Oct 2025
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My take on this is a little more fundamental than the whole ID/age thing. We all knew this would happen, and why? Because nobody has addressed the first problem. Security is only as strong as the weakest link, and companies are not transparent with customers.
Companies spell out in their Terms and Privacy statements that they have Affiliates that data gets shared with. And they want you to accept them all blindly, without clarifying who they are and what they do.
Even here, with a reported breach, they are not naming them and just calling them "third party". So they screwed up and many people have their information and IDs out in the wild because if them, but we don't even get to know who they are?
His are we to trust a company of we don't know who they're in bed with? How are we to rate their security and assess our risk of using their service without all the information?
As far as I can tell Discord handled it pretty well as far as breaches go. But maybe if I know they are using a shit company as one of their vendors I might think twice about using them.
Its the same logic as the next article in my feed, where crunchyroll is getting pushback from the subtitle service they are using. And that's not even their own security in mind. People make choices based on what companies do, so be transparent with it all and we will have the warm fuzzies if things match up. If they don't then the company gets customer feedback so they can adjust.
One of Discord’s third-party customer service providers was compromised by an “unauthorized party,” the company says.
So, not Discord but a 3rd party company that handle Discord's customer service, and if you didn't use their customer service then you're not affected.
I wish I could convince my giant discord community to go anywhere else. It's so fucking hard. I've built IRC networks and a matrix server. I host every fediverse app imaginable. I hate being attached to this company and my income being reliant on it.
Back in the day when our community was switching from xmpp to discord, our solution was to write a bot on either end that relayed messages from one to the other. The xmpp bot got more and more naggy over time until eventually we put the xmpp side in read-only for everyone except the relay bot. It did a good enough job at building momentum to switch that the final holdouts came over when we went r/o.
You might consider building something similar if you want to make a genuine effort to switch to matrix or IRC. A relay bot solves the problem of the first people being punished by virtue of being first.
Its a good suggestion and something I've considered. Unfortunately we're using conduit as our server and that type of integration doesn't seem to work well outside of synapse. That said I know some people have gotten it working I just need to dig a little deeper. It's a chore for sure but it seems like the only path forward.
Can someone please send this to Keir Starmer with the subject like "Look what you did".
I am jack's complete lack of surprise
Lol I thought they were supposed to delete the ID images once confirmed
FTA: The IDs leaked were from people appealing age verification.
That's different from the age verification process, which goes through a third party provider.
In short, the leaked IDs were from a standard shitty support platform (Zendesk, Salesforce, etc), not the much-advertised "safe and private" age verification system.
Very first question in FAQ:
Q: Does Discord or k-ID keep my selfie data?
A: Discord only logs the k-ID age verification results used to unlock your account—it doesn’t save your selfie image. For questions about k-ID’s processes, please contact k-ID.
So they are going to blame someone else.
"Haha, and you believed us" -Discord
But the ai training lol
So they kept the images illegally, hm?
*gasp*
surprisedpikachu.jpeg
This was kind of breach so predictable even surprisedpikachu.txt isn't enough, but it must be done.
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put the pikachu part in code so it'll render monospaced ;)
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Update photos set deleted=1 where id=553468863
Official statement from Discord: "Oopse woopse we did a fucky wucky. Sue us hahaha you won't"
No, that can't be right. Forced use of photo ID for age verification couldn't possibly lead to leakage of said IDs. The purity police assured us!
think of the children!!!!!! :< :< :< :< :<
Coincidentally an alarming lot of people that impose pure bullshit on us seems to think of the children a tad too much.
I know right! Now we got their IDs too! :D
/s
I knew this was gonna happen
And you didn't tell Discord??
I am surprised it took this long. Probably happening since day one and just now getting reported.
Even if it wasn't, they would sold your data to someone anyways, MEta being obivous
Candidly, I did not expect it so soon.
I am honestly surprised it took this long for a company to get hacked(surprised it was discord though).
They're not the first. The first one happened in the same week the digital safety act was put in place
Noe that makes more sense.
IIRC it was before the end of the first day too haha
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This shouldn't surprise anyone with a brain.
Anyone know where we can find the data?
/me chuckles from his IRC chat room
and people will continue to use Discord.
I held out for a return to IRC for a long time but the days of only getting messages when you're online, or of setting up a bouncer or other solution, are just long gone.
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