this post was submitted on 29 Apr 2025
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103
Backblaze responds to claims of “sham accounting,” customer backups at risk - Ars Technica (arstechnica.com)
submitted 1 day ago by hempster@lemm.ee to c/selfhosted@lemmy.world
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[–] nickiam2@aussie.zone 5 points 6 hours ago

I hate to say it, but i kinda saw this coming. Ever since they went public, i lost trust in them as they become beholden to profit maximizing shareholders. I switched away 3 years ago. The part I didn't expect was the lies and insolvency.

I switched to StorJ, which supports S3 and works as a drop in replacement for a lower price.

Another good drop in alternative that speaks S3 is scaleway. Their based in France, but it's a bit more pricy, especially with the US$ taking a nosedive against the euro.

[–] possiblylinux127@lemmy.zip 9 points 21 hours ago* (last edited 21 hours ago)

Realistically you shouldn't depend on a single place for backups

Remember 3-2-1. Three places, two mediums and one offsite

[–] tazeycrazy@feddit.uk 27 points 1 day ago (1 children)

Back up your backups

[–] asbestos@lemmy.world 34 points 1 day ago (2 children)

The 6-5-4-3-2-1 method

[–] Cenzorrll@lemmy.world 14 points 1 day ago (1 children)

I'm doing a 5-4-3-2-1 method. 5 backups. 4 on-site. 3 attached to one machine, 2 of those are on separate external usb drives synced at different intervals. 1 in the shed.

[–] JustEnoughDucks@feddit.nl 3 points 1 day ago

The shed as an of site backup is a good idea.

We live in the shed (it is really its own entire stone building) during our full house renovation, so I have already run electrical and cat6a to the shed and have an old router in AP mode there.

Hooking up one of those NAS boards or a 2nd hand old PC there would be a good backup option.

[–] Cyber@feddit.uk 2 points 23 hours ago

Does that also include Burial?

[–] RubberElectrons@lemmy.world 16 points 1 day ago (1 children)

Sheesh. Better setup a secondary destination for my customers just in case.

[–] exu@feditown.com 8 points 1 day ago (1 children)

3-2-1 rule also applies with external providers

[–] CosmicTurtle0@lemmy.dbzer0.com 10 points 1 day ago (1 children)

Just a reminder that a cloud provider can oopsie delete your data

The customer was fucking lucky they had their data also in AWS. many companies don't do multi cloud backups.

[–] brownmustardminion@lemmy.ml 2 points 1 day ago

Backblaze deleted my project drive for a multimillion dollar project I was archiving through their desktop sync. It's largely my fault for not noticing the drive had failed when considering their upfront policy about them deleting your backups after a month of inactivity. Luckily it didn't have too big of an impact because the most important files were backed up elsewhere. I do wish their desktop app had better warnings about imminent deletions though.

[–] milan@discuss.tchncs.de 10 points 1 day ago (1 children)

i wonder what trustworthy european provider to use anyway (that has similarly good pricing)

[–] hempster@lemm.ee 18 points 1 day ago (2 children)

Personally I use Hetzner Storage Box

[–] narc0tic_bird@lemm.ee 7 points 1 day ago

Same. It's pretty cheap, comes with unlimited free traffic and is just simple to use. Supports many ways to access it, including BorgBackup.

[–] Cyber@feddit.uk 1 points 23 hours ago

Can I (figuratively speaking) just change the destination in my backup scripts and start writing to Hetzner... or are they using a completely different setup?

[–] bigDottee@geekroom.tech 3 points 1 day ago (1 children)

Certainly has me concerned. I'll have to investigate a bit more into the financial solvency of the company to better understand whether they are at least covering bills and such... but honestly sounds like they aren't and haven't been.

Going to need to start looking for alternative S3 type storage.

[–] scrubbles@poptalk.scrubbles.tech 2 points 1 day ago (1 children)

Yeah, personally I'm optimistic, but I'd be in a boat of expecting access to be shut off one day, and ready to start uploading to a new provider at any moment

[–] sxan@midwest.social 2 points 1 day ago

I'm only concerned insofar as I don't know of a good alternative, and really don't want to spend the time shifting everything to a new system. I have 3 VPSes and 4(? 5?) home computers backing up to B2. The major ones, I have also backing up to disk, so really the risk for me is in that gap period while I find and set up on a new backup service.

This will be beyond annoying, but for me not catastrophic. Mainly, I've liked B2 - the price, and how easy it's been to use. I understand the UI; it's pretty straightforward, and it's directly supported by a lot of software. It would be a real shame if it went under due to mismanagement.

Also: another example supporting my theory that one of the major flaws in Capitalism is public trading markets. This shit wasn't an issue before they went public.

[–] qaz@lemmy.world 1 points 1 day ago

Time to set up other backups