this post was submitted on 09 Jul 2024
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HP has discontinued its e-series LaserJet printers following widespread consumer dissatisfaction with the printers’ mandatory online connection of the HP+ scheme.

The decision, reported by German media outlet §, addresses growing frustration among users who have been forced to maintain a constant internet connection and use HP original ink and toner, with cheaper and more accessible third-party alternatives prohibited.

The LaserJet e-series models, identifiable by an ‘e’ suffix in their models names, now look to have been pulled from sale.

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[–] empireOfLove2@lemmy.dbzer0.com 1 points 11 months ago (1 children)

So rather than just push a super simple firmware update that disables the always online need, they'd rather just stop selling it, and probably brick these printers in a year or so when they discontinue the service.

[–] SkyezOpen@lemmy.world 1 points 11 months ago (2 children)

Has hp ever done anything to suggest they give a shit about users beyond milking them for all they're worth?

[–] qjkxbmwvz@startrek.website 1 points 11 months ago

Maybe a dumb take, but I think milking customers for all they're worth is much better option than what HP is seemingly doing


which is milking them for all they're worth this quarter.

Like, there are companies with a cult like following (Valve comes to mind) and while they could probably increase profit for a quarter or two, they seem to be playing the long game fairly well. Which is ultimately better for everyone


they get more money over your lifetime, and you get a product that you're happy with.

[–] Dremor@lemmy.world 1 points 11 months ago (1 children)

They did provide good first party Linux support where other printer required the use of hacky reverse engineered drivers. Other than that...

[–] Buffalox@lemmy.world 1 points 11 months ago* (last edited 11 months ago)

https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=dcpl2550dw_us&faqid=faq00100556_000

Both Brother and Samsung drivers are fine IMO, haven't had any problems for 10 years at least with printer drivers on Linux.
And I stopped using HP already in the 90's.

[–] jet@hackertalks.com 1 points 11 months ago (2 children)
[–] Buffalox@lemmy.world 1 points 11 months ago

Love your Brother. ;)

[–] Wispy2891@lemmy.world 0 points 11 months ago (1 children)

They're also starting to offer a subscription only printer service in my country

<Insert here the "you were the chosen one" meme>

[–] FlyingSquid@lemmy.world 1 points 11 months ago* (last edited 11 months ago)

Good news: their printers never die. You can get a Brother laser printer that's 10 years old off a site like eBay and it will still be printing just fine in 2050. Mine is so old, it's USB 1.0.

[–] chemicalwonka@discuss.tchncs.de 0 points 11 months ago* (last edited 11 months ago) (1 children)

Brother laser printers are more consumer friendly and cheaper than HP. Epson's inkejet printers with ecotank are the better deal

PS: Fuck HP

[–] ThomasLadder_69@lemmy.ml 1 points 11 months ago (3 children)

As someone who sells both the ecotanks are good, but you dont quite get the yield they promise upfront.

Because the ink has to travel all the way from the reservoir at the front of the printer to the print head, there is much more distance that the ink has to travel, giving it more opportunity to dry out. To combat this, ecotanks need to purge much more frequently than traditional inkjets that mount the cartridges next to the print head. This requires shooting a lot of the ink through the lines at high speed/pressure in turn wasting ink.

Also, once this cleaning cycle has been run enough times, you need to replace the ink pad that absorbs all the ink used to clean out the printer. (Only costs 10 bucks)

All of this said, I still recommend them to folks who need to print photos at home, as their color accuracy is impressive for a CMYK printer, and while the yield isn't as high as they claim, it is still much cheaper per page than most other inkjets. But more often than not, I try to convince people to just get a monochrome Brother and use a printing service/shop that has a multi-thousand dollar photo printer when they need photos.

[–] buttfarts@lemy.lol 1 points 11 months ago

I have a monochrome brother laser/fax that is old af. I don't mess with color because like you said if I want photos printed I'm going to get the big-boy printer at the store to do it.

[–] derpgon@programming.dev 1 points 11 months ago

A million times this. Yet people never learn.

[–] chemicalwonka@discuss.tchncs.de 1 points 11 months ago

I have an old Brother monochrome laser printer as well. It works flawlessly