this post was submitted on 08 Jul 2026
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Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

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[–] lightnsfw@reddthat.com 7 points 1 day ago

Probably because it's not very useful.

[–] FreddiesLantern@leminal.space 9 points 1 day ago (2 children)

They just can't launch a product can they? I mean if you look back:

Vista: "oh shit! Oh shit! Quickly, course correct!!!" And then w7 made it a little better.

W8: FUCK!! Again?!!!! Then there was the service packs and it was ok.

And now this. When is it going to be the moment? You'd think they would've course corrected by now instead of doubling down so viciously.

[–] 1984@lemmy.today 8 points 1 day ago (1 children)

Even the word "service pack" is funny to someone like me who doesn't use windows.

They mean patch but it's corpo speak... :)

[–] hactar42@lemmy.ml 2 points 1 day ago

Before Windows 10 monthly patches were not cumulative. So, there were times when you would reinstall your OS and have to install hundreds of patches. It was a huge nightmare especially when some patches were dependent on others. For example, if you missed a servicing stack update, you would not get security patches. To help with this M$ would release "service packs" ever few years. These were a cumulative bundle of the security and stability patches, and sometime would have new features. For example, PowerShell was originally shipped as part of service packs. But basically they were a way to save you a few hours when doing reinstall.

[–] jve@lemmy.world 2 points 1 day ago (1 children)

Mf just casually forgot windows 10 and 11

[–] FreddiesLantern@leminal.space 2 points 1 day ago (1 children)

I classified those under "and now this". As they are the current slopuation.

[–] jve@lemmy.world 1 points 1 day ago* (last edited 1 day ago) (4 children)

Windows 10 was released over 10 years ago.

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[–] Thebeardedsinglemalt@lemmy.world 19 points 1 day ago* (last edited 1 day ago) (1 children)

Copilot is the new clippy in word and it's annoying.

On occasion there will be an invisible window on the primary monitor in which no windows applications response. I will have paint open on the primary monitor and about 2/3 of the window won't register the brush to paint in it. Found it it is copilot related and if you close it in the task bar things start working again.

Fuck copilot

[–] 1984@lemmy.today 3 points 1 day ago

Who saw that coming?

There was no way..... /s

[–] betanumerus@lemmy.ca 4 points 1 day ago

"Co-pilot" made me switch back from 365 to the "One-time purchase Office Home 2024".

[–] yesman@lemmy.world 119 points 2 days ago (1 children)

Microslop is confused that the people forced to pay for shitty software won't pony up for the optional shitty software.

[–] naught101@lemmy.world 35 points 2 days ago (2 children)

Corporations and governments are doing it anyway because MS is entrenched

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[–] IzzyScissor@lemmy.world 34 points 2 days ago (1 children)

I remember 15 years ago when I needed to reformat my Windows PC and called Microsoft to ask how to import my Office account onto my clean install. They informed me that I already used my 'backup' copy when I reformatted last, and I would need to buy a new copy of Office in order to get it running on the same machine again.

OR, they had this 'Special Deal' for Office 365 where I could spend 1/2 as much money that day and re-download it as many times as I need! I confirmed with them that I lost my access for software I've had for years and that even with their 'best deal', I can only rent it back from them and I'd be right back in the same boat in two years. I asked how that was any better and the guy 'helping me' didn't know what to say.

Unsurprisingly, I'm posting from a Linux machine and use LibreOffice now.

[–] adarza@lemmy.ca 11 points 2 days ago (1 children)

i could count on one hand the number of users i've run across that absolutely had to have the real microsoft office. an alternative like libreoffice works just as well for nearly everyone.

[–] skeezix@lemmy.world 8 points 2 days ago (2 children)

I really wish libre office didnt feel and look like it was written by a physicist in 1997. I’d love to switch to it.

100% with you on that, it feels like there is such a strong division it's almost some of these software packages go out of their way to look old/awful just to show how OpenSource they are. Stop being obstinate and let me love you.

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[–] FlashMobOfOne@lemmy.world 58 points 2 days ago* (last edited 2 days ago) (2 children)

This is a good time to remind everyone of LibreOffice, which is free and fantastic.

Also O&O ShutUp, which helps you turn off Windows' intrusive anti-privacy features and delete Copilot. If you'd like to learn more I made a video about Windows privacy earlier this year.

[–] Hueristic_Autistic@lemmy.world 14 points 2 days ago* (last edited 2 days ago) (1 children)

Libre Office can read the douments your doctors send you for free. TAKE THAT! MICROSLOP!

[–] FlashMobOfOne@lemmy.world 7 points 2 days ago (1 children)

We love a good, free product without any meaningful difference in functionality. :)

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[–] foo@feddit.uk 11 points 2 days ago

Chris Titus' cleanup tools have a Microsoft AI removal tool, and also runs the O&O Shutup tool. I can't vouch for it because I don't use Windows but I believe the toolkit is pretty good.

https://github.com/christitustech/winutil

[–] palordrolap@fedia.io 84 points 2 days ago (6 children)

Insufficient demand means insufficient return on investment, so of course prices need to go up to make up the shortfall.

And in another story on my feed, we have a trillionaire with the opposite problem, where there's too much demand, so of course, prices need to go up to reduce demand.

[–] adarza@lemmy.ca 38 points 2 days ago (1 children)

'365' subscribers got rate increases specifically because the copilot bullshit was bundled in. they're already paying for it.. they just don't use it. and you have to jump through hoops, such as feigning a cancellation, just to be offered the non-copilot plan. most don't know that even exists as an option.

[–] Rooster326@programming.dev 4 points 2 days ago* (last edited 2 days ago)

They're all already paying for it, barely using it, and still Microsoft is going broke paying for it.

This is literally the Gym Membership strategy that makes capitalists piss themselves, and an entity as big as Microsoft can't make it work.

AI is dead on delivery.

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[–] wonderingwanderer@sopuli.xyz 36 points 2 days ago (1 children)

More proof that "supply and demand" was made up the whole time

[–] Zorque@lemmy.world 10 points 2 days ago (1 children)

I mean, it works at small scale... when people are honest about their products and desire... and dont just want to make money.

Basically outside of capitalism.

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[–] siravious@lemmy.world 10 points 2 days ago (1 children)

I really wish I knew to what extent they retasked engineers to work on that pile of shit copilot rather than maintaining and improving the rest of their portfolio. In recent weeks alone, I have provisioned a Windows 365 box that mysteriously randomly showed up in São Paulo Brazil, despite the account and everything else being based in the US. Intune Controls erroring out every click when I tried to set policy to fix it. I have had OneDrive zip files, almost always corrupt, regardless of end point or network connection.

I couldn’t even change a billing payment method without going through support on another case, and all of this adds to the infuriating addition of friction and clicks to get to the old fucking apps at office.com. All this from the same company that brought you windows server 2012 when tablets were released and took away the start menu as if all of us were going to start running our data centers on fucking tablets.

On top, no less, of Microsoft proactively going out of their way to spy on Windows users and forward their information to law-enforcement without them being under investigation and without a warrant.

Enshitification surely is a thing, but at $1 trillion company scale is just absolutely fucking wild.

[–] evadersnack@sopuli.xyz 5 points 1 day ago (2 children)

Isn’t Windows 11 majority written by AI in the past year?

Probably, you can just tell this shit isn't made for and by humans.

[–] lightnsfw@reddthat.com 1 points 1 day ago

Sure seems that way.

[–] Lanske@lemmy.world 33 points 2 days ago (1 children)

We are encouraged to use CoPilot at work and i hate it

[–] jballs@sh.itjust.works 12 points 2 days ago (2 children)

Our bonuses are tied to Copilot adoption rates. But it's not able to do anything useful for my actual work, so I have to use it for shit like "Copilot, take this emoji and make it holding a cartoon knife."

Real glad my children won't have any water for this.

[–] Bytemeister@lemmy.world 2 points 1 day ago

Create an agent for me that creates a token quota that is 2% higher than any of my other coworkers token usages. Fill out online surveys for payment, place the money in in this (account details) account until the token quota is reached. If I am not on company payroll for any reason, make the token quota unlimited.

[–] Rooster326@programming.dev 8 points 2 days ago* (last edited 2 days ago)

Yes 30% of our "score"/ ranking is AI usage for "efficiency."

Literally my ability to actually deliver the product, the only thing keeping the fucking lights on, is 35%...

[–] Rooster326@programming.dev 7 points 2 days ago (1 children)

Not a fan of Copilot but how is it only 4.5%

They literally changed every single Office 365 Subscription to add a $30 Copilot subscription. You have to pretend to cancel to change it back

Did that many people really threaten to cancel?!

[–] echodot@feddit.uk 4 points 1 day ago

I suspect most people on business accounts and they can't really mess with businesses as much as customers

[–] kescusay@lemmy.world 23 points 2 days ago (1 children)

I mean, did anyone expect anything different? The frontier providers that Copilot depends on switched to token-based billing in a desperate and ludicrous attempt to somehow turn a profit on AI, so of course Microsoft is gonna jack up their prices too.

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[–] StarryPhoenix97@lemmy.world 15 points 2 days ago

You'd think they would have learned this lesson with clippy. Instead they made Clippy 2

[–] Marija_@programming.dev 2 points 1 day ago

Adoption can't be forced with price increases.

[–] KingThrillgore@lemmy.ml 13 points 2 days ago

But let's sack half of id software in response

[–] DarkCloud@lemmy.world 11 points 2 days ago (2 children)

Microsoft claim there's over one billion Windows 11 users though... So wouldn't 4.5 % still be huge?

[–] reddig33@lemmy.world 13 points 2 days ago* (last edited 2 days ago) (1 children)

Last year Windows 11 was estimated at 400 million “devices”. Thats 16-17 million possible copilot users.

https://www.pcmag.com/news/it-took-almost-4-years-but-windows-11-finally-overtakes-windows-10

[–] FLP22012005@lemmy.world 12 points 2 days ago

Hardly worth a new fucking key on my keyboard.

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[–] panda_abyss@lemmy.ca 10 points 2 days ago (4 children)

Isn’t copilot one of the worst LLMs anyways? Why should people pay for it?

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