so I wonder, Linux friends, fellow enjoyers of hardware sold to the public, what do they know that we don’t know?
Oh, you know it, you just don't want it to be true. Every business out there knows it too. The age of consumerism driven growth is gone, killed by the ever growing financial gaps between the layers of society in all western world. There is no point in playing nice to attract customers if they can't pay, so businesses are stealing from the poor (mostly data in the case of MS) and selling only to the rich (higher valuation). The products that are marketed are not the products that are needed for the companies to make money off of.
This shift might not be as visible with IT companies, but look at more obvious examples: even fucking McDonald's has stopped going after customers needing affordable meals and is going after fewer but richer customers. So do hotels. So do airlines. And yes, so do IT companies.
In the case of Microsoft, they have a lot of experience with fucking over low end consumers and then bouncing back too. They were the most hated company in the 2000s and pivoted to one of the good guys by the end of 2010s. They know they can afford to alienate customers for long periods of time with no lasting issues
I could never get the scanner to work on that cannon printer. For printing, I couldn't get the paper size to work at all. My PDF paper size was A4, my phisical paper was A4, my printer was set to print on A4, but it still the footer was truncated from the page.