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We need to keep educating people about it, and I found a really good method - explain it to them using the Chinese Room thought experiment.
In short: imagine you're in a room with a manual and infinite writing utensils, but nothing else. Every now and again a piece of paper with some Chinese characters is slipped through a slit in the wall. Your task is to get that paper, and - using the provided manual - paint other Chinese characters on another piece of paper. Basically, "if you see X character, then paint Y character". Once you're done, you slip your paper through the slit to the other side. This goes on back and forth.
To the person on the other side of the wall, it seems like they're having conversation with someone fluent in Chinese, whereas you're just painting shapes based on provided instructions.
I found that this kind of opens people's minds to what LLMs actually do - which is writing words that have the highest probability of following previous words and the context of the prompt...