this post was submitted on 09 Jan 2026
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[–] Demdaru@lemmy.world 2 points 1 day ago
  1. I wonder how many enemies Dell made with that lol
  2. AI chatbots work as customer side if implemented well (if chatbot does not have options, it won't work well) and if customers don't knee-jerk into repeating they want human without checking it's options first (which, understandably, came from dealing with badly implemented chatbots). Their search is quite alright for polling public opinions (useful for example if you are lazy and wanna find overall popular film from some genre - it can summarise reddit, google, few review sites and spit the effects at you).

I know, I know. We are anti-AI here. But please, don't be simply cynic. This tech has it's uses, but is so badly used across everything that it's hard not to be negative of it.