this post was submitted on 26 Feb 2026
268 points (97.9% liked)

Technology

81907 readers
3926 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 2 years ago
MODERATORS
L3s@lemmy.world
enu@lemmy.world
technopagan@lemmy.world
L4s@lemmy.world
L3s@hackingne.ws
268
Burger King will use AI to check if employees say ‘please’ and ‘thank you’ (www.theverge.com)
submitted 8 hours ago by UnderpantsWeevil@lemmy.world to c/technology@lemmy.world
100 comments fedilink hide all child comments
 

The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

you are viewing a single comment's thread
view the rest of the comments
[–] Archangel1313@lemmy.ca 15 points 2 hours ago (2 children)

So...instead of AI doing the work...AI is going to be the Boss?

Fuck. That.

[–] Jakeroxs@sh.itjust.works 10 points 2 hours ago (1 children)

And middle managers everywhere don't see the writing on the wall somehow.

[–] webhead@lemmy.world 3 points 1 hour ago (1 children)

Thing is, I'm sure they do. But they're middle management so they can't do shit about it. Executives that think this stupid shit up have their heads so far up their ass they don't understand how incredibly dumb their ideas for what AI does actually are.

[–] Jakeroxs@sh.itjust.works 1 points 59 minutes ago

Idk, one of my co-workers on another team specifically brought up to their manager that what it's currently being trained to do is basically a majority of the managers job and he didn't get it.

Maybe he does and was just playing it off though 🤷

[–] mab@lemmy.world 1 points 1 hour ago

This is going to be the boring dystopia we all experience.