this post was submitted on 23 Apr 2025
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you know that is the thing. If we expect the populace to deal with large portions of their lives virtually then they need that support. Support the private industry does not give and quite frankly makes less secure. In addition its part of something that has always been a government task. identity. birth, death, marriage records and basic id.
I agree with you. I just think about how some government entities are less-than-efficient when it comes to the customer service thing, and that would probably apply here as well.
Probably also makes a difference if it's at the state or federal level. Local DMVs in some areas are, well, many jokes exist.
Yeah but the crap cheaper online options would still work its just that in the case of an account being taken over or such there would be a way to recover that is definitive in person. Also personally in the modern era my experience with government entities has been great but that just be my state and city. Also in the past it was not so great but they have greatly improved. Like you can make appointments at my dmv's. Also apples to apples I found they have always beat out private. Its hard as their are so few comparison points but like usps has always been a better experience for me than fedex or ups.