this post was submitted on 20 Mar 2026
81 points (98.8% liked)

Progressive Politics

4373 readers
458 users here now

Welcome to Progressive Politics! A place for news updates and political discussion from a left perspective. Conservatives and centrists are welcome just try and keep it civil :)

(Sidebar still a work in progress post recommendations if you have them such as reading lists)

founded 2 years ago
MODERATORS
TokenBoomer@lemmy.world
81
Trump Team Changed a Report to Hide How Bad DOGE Made Things (newrepublic.com)
submitted 4 hours ago by spaghettiwestern@sh.itjust.works to c/progressivepolitics@lemmy.world
3 comments fedilink hide all child comments
 

The Washington Post revealed Thursday that the Trump administration altered a Social Security report to make call wait times appear shorter than they actually were.

The report, produced in December by the Social Security Administration’s inspector general, portrayed the average wait time for callers to speak to a representative as having dropped to under 10 minutes.

Just one problem: An earlier draft of the report stated that the “total wait time” for callers to connect with an SSA employee averaged 46 minutes to more than two hours last year.

you are viewing a single comment's thread
view the rest of the comments
[–] Drusas@fedia.io 6 points 2 hours ago

The report, produced in December by the Social Security Administration’s inspector general, portrayed the average wait time for callers to speak to a representative as having dropped to under 10 minutes.

lol, you would think that they would alter the report to something at least remotely believable. Anybody with any familiarity or interaction with the SSA at all would see that number and know immediately that it was false.

Just one problem: An earlier draft of the report stated that the “total wait time” for callers to connect with an SSA employee averaged 46 minutes to more than two hours last year.

Now that, I can believe. 46 minutes maybe a little bit questionable, but I could buy it. Anything below 45 is a shockingly short wait time speak with someone at the SSA.