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That's what blows my mind with that specific argument...that people hesitate before just talking because it's considerate. I appreciate it when Im in the middle of composing an email and the person standing at the door to my office gives me a second to finish the sentence Im writing. Im sure the people that are standing behind the counter have similarly been doing something that requires concentration and appreciated that someone gave them a minute to get to a stopping point before taking their attention away from it.
How the blue fuck that could ever be interpreted as "stupid" or "annoying" is completely beyond my understanding. Or how we're just waiting for someone to say "Oh hi" or "Ill be right with you" or "Can I help you with something?" before interrupting their work is somehow, in itself, worthy of being treated the same as if you just came in dropping F bombs screaming at them.
So I guess that's the disconnect for me...how they literally cannot see the difference between a bog-standard customer service type of interaction and someone legitimately being an asshole to them. To them, they are both equivalent. Anything that involves them interacting with someone they don't feel like interacting with is some sort of slight or imposition. It's totally fine to be that way in your personal life, but not when you're standing at the fucking information kiosk at the hospital, being paid to work at the information kiosk at the hospital, where your job is...wait for it....providing information to people that come to you at the fucking hospital.