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I don't know, but I saw something similar in my father (RIP). He would agree to something, then get some benefits, then later attempt to "renegotiate". That sort of behavior isn't something "GenZ". Some people just want to squeeze water our of rocks, even if it is deleterious to their relationships.
Similarly, I've certainly had employers that, despite my job duties clearly not covering the task would ask and expect me to perform other tasks "for the good of the company". It's fairly common these days for job offers to include "and other duties as assigned" because employers want to have all the power, and I'm fine with workers (of any generation) just refusing to comply.
It does sound like the employee was being unreasonable and maybe should be dismissed, but that doesn't get the task done either, so maybe the "do it, you have no say" approach isn't any better. And, I have no idea how I'd handle it. I kinda don't like delegating stuff anyway, so if I thought the task was important I'd do it myself unless someone happily volunteered. But, I know that might not "scale" the way it needs to make the business work.
Oh, believe me, I know that's not just a GenZ thing. I've worked with people that were in their 60s that would pull the same sort of shit. I think it's human nature to react negatively to being asked to perform an annoying task, and there are many shades of gray in whether the task itself is justifiable or not. Where I differ though is that in my own experience, so long as a request was reasonable, even if the request itself sucked, I didn't refuse to do the thing, or at least, knew that if I refused to do the thing that it might have negative consequences on my continued employment.
I'm not a slave driver...believe me, I am very selective with delegating and like I said, I have literally never once in my life, not ever, asked someone to do something that I haven't done myself and know intimately what it entails. I'll delegate the task and even help them along by giving them guidance on the most efficient way to complete it...way more than I ever got, that's for damn sure; where Im at now had a real sink or swim mentality before I came along and was able to shape things more constructively when it came to developing our new hires and that's reflected in the changes in our turnover over those years.
But anyway, getting back to the point, it's not just a GenZ thing, but it is something I've noticed at a much higher percentage in our younger interns and entry level employees then the years pre-Covid. Everyone is different, but that weird sense that they can have their cake and eat it, too...they can just opt out of doing what's expected of them and still somehow expect to not have any consequences for doing that...that's the thing that I see more and more as time goes on among the fresh hires where Im at. The surprisedpikachu when they're getting talked to about the fact that they've rolled in a minimum of 20 minutes late every day this week with no explanation and that's not okay. Being accused of being unreasonable for talking to them about it in the first place, like I'm out of line with the expectation. That's the attitude that bothers me, and it's more common then I've ever seen it before.