this post was submitted on 11 Jun 2026
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Their terms were written to allow them to refund less than the purchase price by refunding the current price instead of the purchase price. You buy SSD for $200, a year later the model is reduced to $150, they refund you $150. They haven't changed those terms, so they are violating their own contract by not refunding at the current price.
OK that would be clearly illegal here (Denmark). They can replace the product, but they can't make a refund that i smaller than the purchase price.
It is also illegal to change conditions so they are worse for the customer than what the law states.
I think this goes for all of EU, but USA is an absolute shit country also regarding consumer rights.