I admire this guy's stubbornness. Sadly, even if he ends up winning, Samsung probably won't feel this at all.
this post was submitted on 11 Jun 2026
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It sets some precedent for future lawsuits so it might keep Samsung in line for the next one.
Still going to cost them more than the $950 for a refund
Rossman knows that. He’s not doing this for his own personal gain.
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I totally agree, but maybe it's gonna inspire other people to do likewise. David doesnt have to be alone against Goliath anymore ^^Cheers
Get em Louis
Fuck the chaebol
St Louis fighting for us again. We don't deserve this hero but we fucking need him
It's small claims court, so anyone else getting fucked by this wont benefit. It's going to take a bigger case. This will be forgotton about in a coupke months and Samsung will keep doing it.
Most business laws are just pay-to-play regulation anyways
Not true. If you can cite another similar small claims case against the company, the Judge will take that under consideration as well.
It's only not beneficial if they settle outside court and have a non disclosure agreement. And that's not going to happen with Rossmann. There is zero doubt in my mind that he would turn down a million dollar payout to keep quiet.
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Yep. Samsung knows what's up. Settle a couple small claims here and there and fuck everyone else.
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Louis taking the financial hit for all of us. One of the few people that are "famous" I would buy a coffee if I were to see him on the street.
He seems mean spirited and just a bit unstable to me, but I think that’s just an encode/decode mismatch in communication styles. What’s important is he can speak the truth to power AND BE HEARD. And for that I will absolutly cheer that crazy bastard on.
I believe a bit of that we're seeing is being self-titled as "dark woke" lol. I'd count myself among them. Where, instead of trying to hold decorum and be super duper respectful, if you see or hear someone doing something immoral, you call that shit out and you do it hard. Modern day "punch a Nazi" and not accrue assault charges essentially.
Not to turn it entirely political, but I see it as the next step based on how politics have evolved. Conservatives would often do and say terrible things themselves, but then they'd tell liberals/centrists "but where's the tolerant left, where's you're decorum, how could you do these terrible things" etc etc and it would work fairly well where establishment dems would shrink back in their holes or they'd "work across the aisle" and produce half measures that barely helped the public, if at all, rather than standing on principle.
Now, I think you're seeing a lot more, especially leftists, essentially say fuck that and push back and go on the offensive to knock them down a peg. And given that most conservative talking points are all bluster, they have no real principle or ideology, it falls flat with a more aggressive stance backed up by facts and principle.
Louis gives off that to me, as many leftists are grounded in principle to do what is right for people and humanity. He's saying, look, Samsung, you're a piece of shit and I know you're a piece of shit to others, and I know that you know others won't be able to push back against you, you're taking advantage of them. So fuck you, I'll stand up for both myself and all the others you've been harming. Let's fucking go.
People are tired. And we know what is right. And we're tired of being gaslit and taken advantage of.
An example of what I'm kind of talking about: https://www.youtube.com/watch?v=9ZzZCo_JKO4
not to turn it entirely political, but
proceeds to use the next few paragraphs to turn it political
Same way you use the phrase "no offense" right? Lol
I don't think Rossman is a leftist. He's pro-consumer and sticks up for the little guy against big corporations, but he's not anti-capitalist.
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I wouldn’t say it’s a "financial hit". He has specifically worded his YT video to make it seem as if he will hire a lawyer and take Samsung et al to court. But in reality he is definitely planning on filing this in a local small claims court.
Still want to see him win because honestly he deserves it and fuck Samsung. But he does tend to be a bit over dramatic in his videos for the clicks/viewership 😂
But in reality he is definitely planning on filing this in a local small claims court.
Which is arguably better, because it demonstrates to other people how they too can fight back.
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Small claims court is likely where this is filed. So, it’s very likely he will get the desired outcome.
edit: ended up watching video on yt at 2X. It is indeed his plan to file suit in small claims court, or as he puts it in his email, "Justice Court of Travis county, Texas" if his demands to replace at current market value or provide replacement are not met.
The video implies he is willing to spend time and money that exceeds the cost of drive to get the outcome desired. But I think that’s more of a performative statement since it’s going to small claims which has very reasonable case fees and can defend self.
It also draws a bunch of negative attention to Samsung for this scummy move. Ideally more media pick this up.
That samsung doesn't have a replacement drive in stock is a blatant lie. They just want to sell him one for the inflated price.
They never used to give you full refunds when these drives lost value over time. And if they did it wasn't what you paid origionally. Now their price is ballooned and suddenly they are eager to do so.
It's extremely clear what Samsung is doing here.
Edit/Addendum that i take no credit for:
Evidently it's against their own warranty terms: https://semiconductor.samsung.com/consumer-storage/support/warranty/
In the event Samsung determines, in its sole discretion, that the Product suffers from defects in material or workmanship and does not substantially conform to the published specifications under normal use, for as long as You own the Product and during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to Samsung if Samsung is unable to repair or replace the Product.
Also in that policy, however:
IN NO EVENT WILL SAMSUNG’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
Shitty? Absolutely. Legally sound? Honestly, I don't think there's a chance in hell Samsung loses this... but is it worth the negative PR?
They say that in a paragraph where they attempt to limit their liability, not in the part where they inform you of their actual warranty policy.
But I guess we'll find out in time where this ship ultimately runs onto land.
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But I think that’s more of a performative statement
Should it somehow go beyond that, somehow, I have little doubt Louis will put his money where his mouth is. He's paid $10.000 bounties to people demonstrating they can crack locked firmware, and done lots of other things.
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I'm rooting for him, but I also can't recall any warranty agreement that didn't include something along the lines of "or refund of original purchase price at manufacturers discretion" as an acceptable remedy instead of replacement.
At the bottom of the article it cites that they have the right to refund if they can’t repair or replace, but since they’ve shown plenty of stock in their own store they can replace. He also cites their own policy which reads “refund the then current market value of the Product”.
Agreeing with you here, they probably had the last line there to save themselves money, as historically tech items lose value over time, so if you bought an ssd for $200, and 6 months later needed to be replaced or refunded, historically they can realistically offer you $150, as that would traditionally be the new market value after 6 months, but in today's timeline, now its apparently worth $900 and they probably don't want to pay that.
Samsung hurt itself in confusion
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No, no I don’t think I will.
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Just had a similar thing happen to me. Bought some WD reds. Two drives were DOA. Since no drives were available to replace them, I could return for a refund. Then had to buy drives when they were in stock again at double the price.
It’s like DoorDash giving you a partial refund and not actually getting you what you ordered when there is a fuckup by the restaurant.
How satisfied are you with your customer support? I didn’t get what I fucking ordered!
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The wording of Samsung's warranty seems to support this conclusion:
"{...}during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to Samsung if Samsung is unable to repair or replace the Product." [emphasis added]
What's funny is this wording was likely designed to try and screw over the customer and backfired, because historically a used SSD has always been cheaper than the original purchase price. But in this specific market, it works in the consumer's favor.
Which is, of course, why they suddenly feel entitled to not follow their own rules.
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Yeah he is trying to hit them where it really hurts, their reputation.
Samsung is one of the biggest single entities on earth. They paid out two billion in class action settlements on their shitty ice makers alone and recouped their costs by selling the same shitty ice make in repairs.
Samsung's reputation cannot be hurt. Their pockets are bottomless and they have a hand in every single industry on the planet.
Rossmans case won't even go higher than lower management.
He is doing more than you or I. To the normies they hear the right to repair guy is suing them and then they might consider not getting the new galexie book f13.
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