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Everytime when I see someone has windows problem you can be sure at least a opinated Lemmy user recommend them to uninstall windows and use Linux instead.
This is not always the best solution.
If the machine is from work or school you can't simply install anything you want.
Maybe the user has other programs/hardware that work only on windows and install Linux would cause more problems. I know you could use wine, virtual machines or other tricks but some stuff don't work there.
Sometimes the "just use linux"-advice is posted as a meme. A non tech savy person would not understand this meme and could feel they are not being taken serious.
Even as a Linux evangelist, I had to switch one of my systems back from Linux to windows because I couldn't get a couple specific games to run on it because it was an old HP business box and hit that lovely trap of the system being too old for the current OS, but the graphics card isn't supported on the couple older OSes I tried. So I installed windows 10 and called it good.
Probably could have kept trying and found something that worked, but at a certain point it's just easier to deal with windows than constantly tinker with a secondary box for my kid who just wants it to work.