this post was submitted on 11 Jun 2026
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[–] kevinsky@feddit.nl 2 points 2 days ago (1 children)

In any sane country receipt price is what you get back if the issue cant be solved, price matching in reverse isnt a thing.

Samsung allegedly not "being able" to resolve the issue is doing a lot of heavy lifting here as there drives are very much still being actively sold and, in fact, in stock.

Should samsung eat the cost of issuing a new disk for goodwill?

Samsung needs to honor their warranty by replacing a defective product with a functioning product.

And what cost would they be eating? They make products and cover these product under warranty. Replacing a percentage of these should have already been factored into the price. These drives are expensive to us now due to shortages, not because Samsung has suddenly incurred massive additional costs in fabricating them. They just make more money sending them elsewhere.

[–] 0x0@infosec.pub 0 points 2 days ago

They dont have to replace it under warranty if they are unable to for any reason, cash back is last resolution.