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The problem with Jellyfin is that it's not a viable alternative for people hosting a Plex server for their family and friends. If you are the only 8ne using your server it's fine, but Jellyfin doesn't have working apps for every platform, and the ones that have a Jellyfin client available are not nearly as user friendly.
You tell me Android TV (on a google chromecast) is not user friendly?
Same for Android? (Can't speak for iOS. Not using that)
Bro, even my mother uses it and she uses a single browser tab for research and struggled to understand why a password manager is more advantageous than a piece of paper. Meaning she isnt a tech wiz beyond common sense.
Now playback is another story. Jellyfin still is a bit struggling playing back all files consistently out of the box that's true.
Some playback quirks like waiting for the transcode buffering on a black screen is usual for me but users expect feedback that something is happening.
OK, do you want me to tell 50 users of my Plex server that they can no longer use their shitty 10 year old smart TV to watch my movie library, and instead have to pay money buy a chromecast dongle, and then get a completely different UI and lose all their view progress on TV series? They'd just go back to paying for Netflix.
And yes, I have users that struggle even with the Plex app. My father can't figure out how to use his dumb-phone to call a contact, and is only able to accept incoming calls. It took months to teach him how to use the Plex app, switching him to a different one will take just as long