this post was submitted on 15 Aug 2026
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This feels like bad design

Smart pet-feeder company Petlibro suffered an outage on Tuesday, giving users a harsh reminder of the risks of relying on smart devices.

Petlibro makes pet feeders that connect to Wi-Fi and, for setup with Petlibro’s mobile companion app, Bluetooth. Users can set the feeders to automatically dispense food at scheduled times, which is handy for pet care when the owner is out of the home.

In a statement to The Verge, Petlibro CEO York Wu said this week’s outage was “related to how the Petlibro app communicates with devices through its online servers.”

Some user reports have also conflicted with Petlibro’s claims about offline functionality. As The Verge pointed out, various users online claimed that during the outage, their devices did not perform any scheduled feedings, performed some feedings but not others, or performed feedings late (examples here, here, here, here, and here).

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[–] starlinguk@lemmy.world 2 points 1 day ago (4 children)

I've had cats all my life and never had one that couldn't have a bowl of food out at all times. Throwing up doesn't mean they eat too much, just that they eat too fast, like, yanno, when they think they're going to be starving until the next meal.

[–] douglasg14b@lemmy.world 5 points 1 day ago

So you tried to defeat someone else's experience with an anecdote where you have not had that experience. What even are you trying to say here?

Lots of people's cats have behaviors like this. Feeding them a certain amount on a fixed schedule helps. We have six cats. One of them is like this. It's a pain in the ass.

Especially if you're away from home

[–] Snoopey@lemmy.dbzer0.com 3 points 1 day ago* (last edited 1 day ago)

I've got 3 cats, one who wouldn't hesitate to eat the food of all 3. Very difficult to manage as the other two only nibble away slowly at their food. Solution I can't up with is 3 RFID feeders that only open for the right cat, works great. I'm trying to figure out if I can emulate the online server portion of the stack to remove the cloud requirement.

[–] nyan@lemmy.cafe 2 points 1 day ago

Some cats are gobblers, some are grazers. Currently we have two gobblers, and one obligate grazer who throws up if she eats more than a tablespoon or so of food at a time. The logistics involved in making sure she gets enough without the other two stealing her food are . . . tedious.

The gobbler tendency may show up more often in rescue cats, who are likely to have been through rough patches here and there—we've never taken in a cat who was less than eight months old, so their habits are set before they get to us. Or it may just be a genetic quirk.

[–] MonkderVierte@lemmy.zip 3 points 1 day ago

Nah, some are just wired like this.