this post was submitted on 05 Sep 2026
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It's not. Matrix is awful.
Ok go ahead, and please explain why matrix is awful. Please only speak from recent experience.
Slow loading, constant encryption errors, difficult to use, and way too many people on the flagship instance.
I’ve been on matrix for over about two years now. There is no noticeable slowness on the client, on any that I tried (and I’ve tried a lot of them), and the chats for our groups open immediately.
There have been 0 encryption errors so far. We use encryption only in private chats and chats where we exchange important data. I have only been on large encrypted rooms (100+) once, and I did have an initial loading phase which took a couple of seconds. One should be able to live with that.
I have brought 12 people including my mother on element. Three of those people are what I consider “techy”, and the rest managed to join and use it by themselves with zero teaching from me (other than giving them the home server URL).
Hating matrix because lots of people are on the flagship server is like hating email because most people use Gmail. It’s not relevant for you. They can use whatever and you can use whatever.
I have a feeling that I have this talk once a month because there are misconceptions and misinformation on matrix. Matrix does have some issues, but these are not it.
I don't know what to tell you, that has been my experience, and the experience of many others I have discussed it with.
Well for one, yes, I absolutely do hate that most people use Gmail. This i s simply not the case with many competing protocols. For another, no, it's not the same, because Gmail makes no illusions of being private.
What client are you using?