this post was submitted on 26 May 2025
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This is actually a technique to capture an honest answer from a respondent. Ask the same question a few different ways here and there, then take the average of the answers. (It could have been executed better in this survey, though.)
You're absolutely right, rephrasing similar questions is a common technique in survey design to reduce bias and improve reliability.
Some questions may feel a bit redundant or oddly phrased because we based the survey on validated constructs from prior academic research, especially well-established models like the Technology Acceptance Model. Using these standardized scales helps ensure the results are scientifically sound and comparable with previous studies - though I totally get that it can feel repetitive from a participant’s point of view.
That said, I really appreciate the feedback from both of you.
I have a feeling for that to be effective they should be spread-out and not appear one after another though.