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If you have the option, do you use the cashier or the self checkout line at the grocery store? What about other types if store like hardware stores?

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[–] ZoDoneRightNow@kbin.earth 5 points 3 days ago

Depends. Generally I prefer self checkout but it depends on the store and what self checkout options are available. It's sometimes quicker and often easier on my social anxiety.

Some self checkouts have scales in the bagging area though that means you have to wait over a second between scanning an item and placing it in a bag and scanning the next. It doesn't sound like a lot but it adds up and becomes infuriating, I spend maybe a quarter to a third of the time in those self checkouts just waiting for it to register so I can scan the next item.

Then there's those ones with the cameras that use AI to detect whether you have tried to steal something, usually I shop at 2-3 different stores in the shopping center so I can get everything at the lowest price so I always have stuff from other stores that triggers those systems, so I need a worker to come over anyway to enter their code and say I didn't steal anything which defeats both the time saving and the social interaction saving of the self checkout.

Generally I make a judgement about if I think I can get through the self checkout without it complaining about other items in my cart, or if I have to wait for the scale to detect that I've put a can of beans in the bag before scanning the next can of beans. If I don't think I can get through the self checkout with either of those things happening, it's usually far easier to just go to the cashier. Plus the cashiers are usually far nicer than the one person they have running between all of the self-checkouts to deal with the inevitable issues everyone faces. Often it's quicker too as sometimes it can take a while for a staff member to come punch in the code to clear the warnings.

I like Aldi's system where they scan and you bag, no bullshit just there to scan your items. It annoys me though that my local Aldi rarely has someone on the checkouts anymore so I have to use their annoying self checkout (they're one of the ones that weighs your bags and won't let you scan a couple things at a time before bagging).