But seriously what kind of predatory policy is that in the first place?
this post was submitted on 04 Oct 2026
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Had to account hop as fedia.io is down...
The intent isn't necessarily predatory. To explain it from business/product side, it boils down to two options:
Remember, that level of any corporation operates on a KPI based approach. They don't see people, they don't see individuals, they see profit per user, they see user retention after a long term break, they see user losses to competitors because "their company has features X Y and Z, while ours don't".
That's why regulations are a joke. These very same people will go on about how preventing gambling addiction and general negative effects of gambling is good, then do the polar opposite. This is a big part of the reason why I left. Zero accountability of the people who make the decision while us peons were forced to do biannual compliance training and other BS, even though we never interacted with customers...
Proceeds to describe an extremely predatory business practice and the corrupt incentives that motivate it.
Yup, that's evil. That's sick thinking that doesn't respect your customers' agency. Kind of unsurprising when your business is predating upon gamblers, but still evil.
Eh, no, customer retention isn't inherently evil. After all that's the goal of every company, to essentially "outbid" competitors for as many customers as possible.
They're not customers, they're users. And I didn't mean to intimate that the competitors weren't also evil in this racket.
That sounds pretty fucking predatory.