this post was submitted on 06 Oct 2026
808 points (98.8% liked)
Technology
88390 readers
2875 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 3 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
It wasn't about the cashier, it was about the line.
Before self checkout, the wal mart near me would on a typical day have 3 or 4 cashiers working. At the height of their adoption, they had 28 self checkouts typically up.
But now, they have 2-3 self checkouts open and a big line, while you can generally find one of the handful of cashiers with no one waiting. It baffles me that people would wait to self-checkout when there's a cashier open with no line, unless people have just that much social anxiety (a wal mart seems a tricky proposition) or else people are liking their chances for skipping scan of an item here or there.
Sometimes I think that people must have some psychological tendency to just go where others are without any thinking about it. There's no other explanation fur such behavior