this post was submitted on 26 Oct 2026
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Privacy
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My current employer has a "we'll teach AI to all the support functions to better automate backend processes" and then they made it part of the KPIs of the senior leadership of those functions, which is miles better than "use AI or else".
I understand why using AI has benefits in certain tasks, but I don't see why there has to be the threat of people losing their job - unless it maybe was a KPI for some time for process enhancement and now things are coming to a head? I dunno.